Common Problem

(1) How do I order Taiwan Mountain Magazine? Are there physical channels available for purchase?
Answer: There is currently no physical channel. You are welcome to order online. Please select the order plan you want and click the “Book Now” button to enter the subscription process.

(2) When will the magazine be published?
Answer: Taiwan Mountain Magazine is currently issued quarterly, with four issues a year, and is expected to be published at the end of March, June, September, and December each year.

(3) When can I receive the magazine after payment is completed?
Answer: The magazine will be mailed out on the 10th of the month following the publication date or the order and payment completion date. For example, if the payment is successful on February 4, it will be mailed on March 10. It will be mailed to the address you specified on the order in ordinary printed matter. Remind you that the post office delivery time will take about 3 to 10 days. Please pay attention to the mailbox at that time. Thank you for your patience. If you have not received it after the above time, please write to the customer service mailbox twmountain01@gmail.com.

(4) Why didn’t the products purchased at increased prices be sent with the magazine?
Answer: If you purchase other products at a premium when you order the magazine, we will ask our partner manufacturers to ship them directly to you, so don’t worry.